“The Pearl Territory”, ch 12 – #dialogue

x x x AXA Bank, the conference room. Flo Kottler: Human beliefs and values play a decisive role in our behavior. Remember, Steve Jobs once said, “We made the buttons on the screen look so good you’ll want to lick them.” If you win the hearts of your customers – they’ll come back for more. Trotta is smiling. Mr. Welch is scribbling. Flo Kottler: So… what are our last possessions?...