Three Strategies to Use Brand Purpose to Build Trust in the Customer Experience

Research has found that 90% of Millennials will buy from a brand when they trust its’ environmental, social or business practices; 95% will recommend the products. Faced with this new mindset, brand stewards need to engage consumers differently —first by building trust – step one in the quest to become a purpose-led brand. Today’s post is by Piers […]



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Published on June 17, 2019 05:00
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