Can Mark Zuckerberg Rebuild Trust in Facebook?

Facebook CEO Mark Zuckerberg faced a crucible moment in 2018 after Cambridge Analytica accessed data from 87 million Facebook accounts. Harvard Business School professor Bill George discusses his case, “Facebook Confronts a Crisis of Trust,” including why Zuckerberg handled the crisis as he did, the role of companies in protecting privacy, and the pros and cons of regulation.

The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.