Change Behavior By Moving from What to Why

We’re all trying to help people change. Yet, changes are too few and too slow. The biggest reason is we’re focused on the wrong thing. By moving conversations from WHAT, the behaviors, to WHY, the meaning underneath those behaviors, we can see real change. Here’s how.

I worked with a group of CEOs to help them move from micromanaging to a more developmental approach with their teams. Five minutes into my workshop, one CEO become a bit animated. “If we hired qualified people, I wouldn’t have...