The 25-50-25 Principle of Change

Last year, I wrote about the difference between tension and conflict, and why it was necessary for leaders to know the difference. In short, tension is a healthy and temporary disagreement within a team that produces a positive outcome when addressed well. Conflict is unhealthy and potentially permanent disagreement that produces negative outcomes and must be removed.

Leading through tension isn’t fun because getting our teams through those moments requires us to challenge people. We have to...