Better Or Blockers

(This column is posted at www.StevenSavage.com and Steve’s Tumblr.  Find out more at my newsletter.)

At a recent Agile Leadership Conference I encountered the work of Ken Rubin, an Agile coach and business expert. I can pretty much say if you’re a Project Manager or Scrum Master, read his stuff.

However, out of the many things he talked about – many things – was about how people can get improvement wrong. See, sometimes trying to improve is the wrong thing.

Which of course, sounds weird for a...