From time to time, most of us will receive some negative feedback either at work or home. You may agree or disagree with it. But often your positive response in the situation will matter far more and for far longer than the feedback itself.
For example, the boss says, “Your monthly status report is late again.”
You respond: “You’re right. I always try to make a few more appointments on Friday than I can realistically handle and then wind up with insufficient time to do the report at the en...
Published on November 26, 2018 23:50