Learn to Send the Right Message

Have you ever been misunderstood while communicating via text message, email, or social media? Why is it important that we learn how to send the right message? The majority of human communication is based on nonverbal signals. Two studies in the 1960s by Albert Mehrabian and his colleagues concluded that 93% of our communication uses nonverbal cues. Nonverbal communication splits between body language and tone of voice (55% and 38%, respectively). We communicate only 7% of our message through the words themselves. The results of this […]

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