The Colonel’s Plan – Working it Through

May 10, 2018

Dear Daddy –

A few years ago, I called you one evening and asked how, in all your years of working with people, you had managed to not lose your temper—and probably your job—when confronted with outright stupidity and obstinacy. I don’t remember what event sparked my question. I think I remember who had upset me—well, I remember that it was one of two people—and I won’t name names. Both of those people are gone from my professional working days, and good riddance. 

But people sti...