What Product Managers Should Do When the Sales Team Is Hostile

You rely heavily on other teams for product success. That is the story of being a product manager. So naturally, it makes your job a lot tougher when other teams are not supportive. Criticizing the roadmap. Trash-talking product decisions behind your back. Pushing different messages and functionality when meeting with customers. And it often seems to come from one group more than others — the sales team.

Deep conflict between product and sales always damages the product, customers, and the bu...