Positively Engaging Communities and Putting People at the Center of the Design Process: Director Libby Cole of The Work Department

The pioneering urban thinker and author, Jane Jacobs, expressed, “Design is people.” This embodies the people-centered design approach practiced by The Work Department, directed and owned by Libby Cole. Here, she shares her opinions on the benefits and ultimate value of participatory design, harnessing grounded collaboration, especially the experience of doing good work with good people for good people.

How do you and your team make
your design process “people-centered”?

The Work Department...