One Serious Social Media Slip-up that Could Cost you Customers (And How to Correct It) “The opposite of love is not hate, it’s indifference,” Elie Wiesel, an American-Romanian writer, Nobel Laureate, and a Holocaust survivor, reminds us. A few years back, Hasan Syed was so crazy mad about British Airways’ poor customer service that he […]
Published on August 19, 2018 10:15