Relational Skills of Great Leaders

“People do not care how much you know, until they know how much you care.”
“People may not remember what you said, but they will remember how you made them feel.”

We have heard these phrases more than a million times, and even now they still ring true. The ability to connect with others in an authentic, deep and meaningful manner is rare these days. So, the moment people discover that we truly care about them, we upgrade from good leaders to great ones.

The moment people discover that we trul...