Editing Issues...continued

Please know that this is not a rant, nor am I angry or perturbed. Neither am I seeking praise or accolades. I am just rather confused. Definitely confused.

I read everyone's comments on Amazon, kind of a bit obsessively, my intention being this:

I have created a product to sell. If you are unhappy with the product, displeased, disappointed or in any way unsatisfied, as the 'manufacturer,' I need to address this so further on down the line my products will continue to keep your interest. So that I am improving with every book until the only issues are people's personal preference as to whether or not they enjoyed the story.

I AM a new author.
I AM still learning a lot of things.
Such as there being a reader forum on my author page via Amazon.
Such as discovering I have a following on Goodreads. I did not know these things and I am DELIGHTED to know that having been published for less than 75 days...I counted...so many people have read my books and as an overall generalization really liked them!

In answer to the editing issues, I HAVE employed two different PROFESSIONAL editors. Also a handful of people who proofread and give feedback about the books.

We're talking about four to five separate people, reading my books before they're published.

So when I see a great review on Amazon, peppered with a comment such as this, I am very confused-

"Ms. Wroth's style is improving and the story is becoming more complex and full. I would just beg her to stop with the random commas and get some proofreading help."

That was part of a bigger review for Sarazen's Vengeance, which as a whole was so great and really positive. (THANK YOU SO MUCH!) I am truly thrilled to know that people are finding improvement in my process.

But I am legitimately confused as to where these random commas are and how they were missed by two editorial professionals and three proofreaders.

I know as a reader myself, I often buy a handful of books all at once and read them one right after the other. So people who might have bought Sarazen's Claim several weeks ago, before the updated version, are still reading the first edition without the PROFESSIONAL editing and leaving negative comments about that.
I've tried as best I can to reach everyone and let them know about the update. Posting all over every social media account I have, so unfortunately, I just have to take those negative reviews with a grain of salt.

I have seen a few very awesome and kind readers who've made it a point to say in their Goodreads review that there is an updated version. YOU ROCK!

There is also a little blurb in the book description and on the acknowledgment page so that people are aware they have bought the updated edition.

If anyone else is having this issue, random commas or places where proofing has fallen short of the mark, I would very much appreciate an email with some specifics.

You are buying my product, and it is always my goal that you feel the product in question was worth your time and your money!

I continue to be very grateful for everyone's support and readership. Know that I do listen to your comments and all criticism is taken constructively. I very much appreciate it!