How to Boost Your Credibility at Work

(This blog first appeared on Forbes.com here.)

Credibility is hard to earn and easy to lose. People judge you not only based on your job performance, but also by your communication––how you talk and what you talk about when and with whom.

Words have to match actions. In addition to meeting your deadlines and hitting all your goals, it’s vital to establish trust. Whether you are speaking, writing, or using social media, a lack of trust will lower your hallway credibility.

If you mess up (as...