Finding Influencers…at the Bottom of Your Org Chart

Call it digital disruption, call it the symptom of living in a VUCA world, call it what you will, but the odds are pretty good your industry is going to be disrupted. The Agile and Change communities try to use this as a fear-tactic to sell you a method, or certification or what-have-you.

Yes, that’s cynical…but here’s the thing: What else do we need to know about change that hasn’t already been invented and talked about ad nauseam?

Herb Kelleher, the former CEO of Southwest Airlines, famous...