Communication Is About the Time, Not the Tools — Really!

(Special thanks to Microsoft Office, the sponsor of this article. Their Modern Workplace webcast  Organized Communication: Avoiding Information Overload  addresses the issue that faces us all, the email  inbox overflow. As always, all thoughts and opinions expressed here are my own.)

Another one of those emails popped into my inbox today:  “I’m sending a reminder about X just in case my first email got buried at the bottom of your pile.” When emails start that way, two thoughts hit me: Eithe...