Help Your Customers ‘Sharpen Their Claws’

Dr. Stephen Covey listed “sharpen the saw” as one of his seven habits found among highly effective people. It meant staying current, always learning, self-renewal and continually growing physically, mentally, socially and spiritually.  It is an important principle. My black cat taught me another key principle—”sharpen your claws.”

Our cat lives indoors. She attacks lizards through the screens, growls at squirrels through the glass window, and watches passerby hawks like they were intending to...