You Choose Your Reaction

Yesterday was the longest day of travel I’ve ever had.

After a foggy morning drive to Midway airport, I received a notification that my flight had been delayed by more than three hours. By the time I got to the desk to change my connecting flight, every flight out of Chicago had been cancelled.

Some people chose to be angry.

Some people chose to be sad.

Some people chose determination.

My keynote presentation in Albuquerque began at 9:00 a.m. the  next day so any flight the next morning wasn’...