A simple way to diffuse someone's anger

It's strange how many people cannot see the other person's point of view. They are convinced that only their world view is the 'right one'.

As a writer, I have to understand the motivation of my characters.  Always, I have to put myself in the shoes of all my characters and see it from their perspective. In my latest book A Hundred Little Flames , most readers see Jairaj as a villain. Yet, when I had created him, I did not think of him as villainous.  He had his reasons.He does care for his father, as he has arranged for his medical care, sends money and calls regularly.  SPOILER ALERT: (Skip the next line if you haven't read the book) Also, when the Police come, he does support his father.

But most readers identify so strongly with Ayan and Gopal Shanker that any action of Jairaj or Shaila is seen without the lens of empathy.

In life too, we tend to do that. If it's a person we like, we tend to overlook their faults, quite a bit. If it's  a person we dislike, the smallest thing that they do becomes a huge problem.  We turn a huge blind eye to all their redeeming qualities.  Don't you agree?

The next time someone is angry with you or upset with you, try and see it from their point of view, instead of reacting. Just smile and say 'Yes, you are right, and I have been such an idiot.'
And watch them melt!

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