If It Ain’t Broke, It Might Be Badly Designed
A recent study has shown that nearly half of all “malfunctioning” products returned to the store for a refund aren’t really broken. Buyers just can’t figure out how to use them. Are we getting dumber? Is technology outpacing us? No, mostly it’s the fault of bad design, and overly complicated products. As frequent readers of […]
Chandra Clarke - Award-winning entrepreneur. Author. Professional Optimist.
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