Teams are Key to Organizational Progress: Q&A with Amy Edmondson

At Harvard University, Amy Edmondson sought to explore how organizations learn. In doing so, she realized the key to any organization’s ability to learn lies in its teams and in the quality of the collaboration across teams.

Now the Novartis professor of leadership and management at Harvard, Amy went on to study fostering psychological safety in the workplace, teaming, combating groupthink, and encouraging social recognition. Her chair at Harvard was established to support the study of human...