Why Smaaash Gurgaon hires such bad PR

Recently had an interaction with PR people of Smaaash. I have had such bad experiences with these people in the past that I never felt like visiting Smaaash, except well, been to almost all other places and this one is left. Not only their PR staff the managers and all are so cold and everything, I hardly feel like going to this place.
Anyway, so recently went to Gurgaon Pub Exchange. The PR people were sad and totally crude. I mean, telling me about the opening of a place is not a favor you have bestowed upon me. Seriously, earlier a different agency was handling this account. And they were so unprofessional, it sounded good that a new agency had been hired. But to no avail. 
Coming to the Gurgaon Pub Exchange. It was a sad experience mostly on the part of the staff. The food started well with the starters (including the chakhna platter) but drinks were bad. Really bad. I asked for a bartender's recommendation for a strong whiskey based drink. They served me watermelon juice with vodka in it. Rest of the story you can guess for yourself.
Better still, the PR or the management, if you try telling them about the service or any feedback, are least interested to hear you out. Why would one build a place and be so disinterested in it?

And to be fair, I did reach out to the PR again but only writing this because couldn't get any response from them. I wrote to them that I had a bad experience. Their reaction was not to reply. I waited for full 1 week of my visit to make sure that I am not writing a rant but an objective well thought out piece.
About Gurgaon Pub Exchange
Trade like a pro is the underline theme of Gurgaon Pub Exchange. Like many other speculation driver bar exchanges in the city, Smaaash has got itself its own version of stock market like pub exchange.
The place is tucked away at the back end of Smaash which is famous for its games. The bar has a comfortable and lounge setting with live music playing throughout the evening. TV screens adorn the walls of the place. These show you the ticker, a live mechanism showing fluctuating prices of drinks and liquor based on demand.

And as it often happens in the stock market, here too market crashed. So at times, when prices go very unstable, the market just crashes and rates are reset.
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Published on December 09, 2017 23:36
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