Net Neutrality or Just Slow. What are the Solutions?

We’ve had major internet problems for months. We’re in the middle of the San Francisco Bay Area, suburban, but surrounded on all sides by around 500,000 people. We’ve been Comcast customers for years.

Nearly everyday, we either lose internet completely – several times a day – or it’s so slow, our routine is to click on a web page and go do something else. Often, the page never comes up all the way. Or we get messages saying the website is unsafe, or doesn’t appear to be working, or nonsense l...