Snatching Defeat from the Jaws of Victory

Good relationships are precious beyond the scent of night blooming jasmine, and unless you pay close attention, they are as equally fleeting.  Everyone benefits from forming, maintaining, and deepening those precious relationships that are worth sustaining for a lifetime. That takes training and practice and often the help of outside advice.

Carole, a colleague, taught me an invaluable lesson this morning when she came into my office.

“Alan, I have a problem.”

“Okay.  Have a seat.  What is it...