You Need To Be Touchy-Feely For Bottomline Results

Leaders learning coaching skills are often uncomfortable with conversations that involve emotions. It’s easy for results-oriented leaders to dismiss these conversations as “touchy-feely” – a distraction from the real work of achieving results. They couldn’t be more wrong. Being “touchy-feely,” if you will, is essential for bottomline results. 

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Lack of emotional self-awareness can be a fatal flaw in leaders. Emotions such as anger and frustration aren’t necessarily the true story of what a per...