The Pet Peeve That Zaps Productivity and Sours Attitudes

You rush into your office early at 7:30 to get a jump on the day. Your overflowing inbox shows several emails marked urgent. But they’ll need to wait because you know what needs to be a priority: getting that report out to the client by noon to include in his afternoon presentation. You promised. Your company’s reputation rests on that deadline.

“Did you get the word?” A colleague sticks her head in your doorway. “Casey just called a meeting for 8:30. Conference room 2100. Check your email...