Letters with no Reply - Videotron

Videotron is a huge cable and Internet provider in Quebec.  I loved them and then I didn't.  Really not.  I believe this is the original letter with no replies.  To be fair, I never did receive another bill, which I suppose is a type of reply. 


Dear Videotron,


Although I truly sympathize that business may currently be financially challenging, I find myself within the impossibility of paying