5 Mistakes Leaders Make in Responding to Questions

Whether delivering a presentation to clients or your own executive team, delegating, or passing someone in the hallway, leaders get questions. Some challenging, some trivial. But all responses leave an impression: As a leader, you know that people either trust you for the truth—or think less of you than before they asked.

What makes the difference?

 

How to Avoid 5 Mistakes When Responding to Questions

 

Mistake #1: Designating a Q&A Period

Remember that not all briefings, presentations, o...