The Recognition Science Denier

Listen to our WorkHuman Radio interview with Chris French embedded at the top of this post.

Six months ago I sat in a conference room in Dublin, Ireland with the CHRO of a successful Fortune 500 company. She started our meeting by saying, “Of course, I know what recognition is. It’s a soft, feel-good program that employees seem to like and a necessary expense today. I’m worried we’re spending too much on it.”

She was a “Recognition Science Denier.” But by the end of the meeting, our conversa...