The Most Powerful Thing You Can Say—Is Nothing

Most leaders are skilled communicators. By that I mean they are good talkers. Communication is so much more than words. Sometimes the most powerful thing a leader can say—is nothing. Silence has a habit of revealing meaning. 

The ability to speak effectively is a strength worth developing. Through words, I help people learn, grow, and achieve results. I teach groups and lead workshops by telling stories and explaining. I coach individuals by asking questions. I lead my organization by casting...