I fail the tire test


Yesterday, the rear passenger-side tire of my Tesla Model S picked up a very large screw that quickly turned the tire flat.  Though I was sad to see it and more sad to have to buy a new tire, this sort of thing happens.  It was late, so I got a ride home and emailed Tesla Motor's local service manager om the wee hours of the evening.

Today, in the wonderful Tesla style, they brought me a loaner on a truck, parked it, put my car on the truck, and took it off for repair.  Total time cost to me of this encounter:  four minutes.  Wonderful.

After picking up the key fob for the loaner, it occurred to me that I had not gotten new tires in quite a while, and given that my car has sports performance tires and I do drive the thing like a sports car, I should have needed new tires.  I mentioned this to the guy who picked up my car and asked that he have the service manager check out my tires.

A couple of hours later, the service manager, a woman who's always been incredibly efficient and great to deal with, called me.  She was laughing.  She asked if I had looked at my rear tires closely.  I allowed I had not.  She said that, yes, I did indeed need two new rear tires, because the cord was showing on both.  She was amazed they were still working well--which they were.

I clearly failed the tire test.  I shall endeavor to be more observant in the future, but I am also quite glad to report that the tires managed to keep me driving even when I neglected them.




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Published on April 12, 2017 20:59
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