Public humiliation is no way to build community

There is a time and place for everything, including public humiliation. United Airlines, for example, had it coming. Many of the companies and individuals who find themselves publicly humiliated are deserving. Once doled out by the select few who controlled the media, high-level humiliation is now at the fingertips of many. Denounce an individual's character or slam the customer service rep who put you on hold and you could become a star. Well, maybe not a star but you will be heard on some leve