Finding Excellent Customer Service

These days, it’s not uncommon to hear a company tout their “excellent” customer service (the one I work for included).  That’s great—if delivered.  Often, sadly, it’s more hype than anything else.

So when I come across someone who provides amazing service, I’m knocked for six (who’d have thought I’d actually be able to use that funny phrase).

As you know, I’m attempting to establish myself as a writer.  I’d recently decided to use Lynda Dickson’s Books Direct for a promotion.  Wow.  The service I received was truly (truly!) outstanding.

Update on self: I’m going with a second blog and expect (hope) it will be up and running come end of March or beginning of April.  Will have a new FB page, too.

Going forward, I’m reverting back to the original intention of this blog: to write about anything that catches my fancy during a given period . . . without focusing on me (I’ve done that enough of late and it’s time to push forward).

So look for thought-of-the-week posts . . . sans political commentaries or spins (tempting as they can be these days).

Have an awesome week, friends.