How to Right the Sinking Ship

I’ve spent the past week writing about personal experiences that illustrate the failings of modern American business. Some of you may wonder why I’ve bothered. You’re thinking,What’s the point? We’ve all encountered the same type of situations whenever we have any contact with American businesses. The sad truth is it wasn’t always this way; you’ve just learned to accept shoddy service and products as par for the course. When you hand a cashier your money you no longer even expect to hear a ‘t...