A Work In Progress, I Am

Today’s long day at the distillery gave me a lesson.

Yes, I still love and adore my job.  Nearly every person who comes in is in a good mood and ready to be in an even better one.  And nearly everyone is happy with the person giving the tour because, well, I give them whiskey not once, but twice.

Nearly everyone.  Nearly.

It’s still a customer service position, and as such, there will always be someone not happy.  Or someone who is happy, but high maintenance.  Or someone who will never, ever...