Don’t be a App Hole

Digital ubiquity and enabling technologies provide us the opportunity to create beautiful solutions that deliver meaningful organizational and customer value. I find however, that there are basically two problems when it comes to leveraging enabling technologies to drive customer value and they include the “Type A Problem” and the “Type B Problem” and I would describe them as follows: The Type A Problem This is when organizations assume that connection architecture, artificial intelligence, digital ubiquity and enabling technologies mean virtually nothing to the way in which they operate their business and/or deliver value to their customers. In my consulting practice I’ve set in board rooms usually comprised of older men that essentially believe that all of this technology stuff is hogwash and over exaggerated. I get it – I am an old guy too, but I’m not an idiot! I spent virtually all of my time reading the technological tea leaves to make certain that these massive trends do not make me irrelevant. The Type A Management style tries to ignore technology as much as humanly possible. Not surprisingly these organizations are routinely blindsided by emerging disruptive innovators. The Type B Problem This is an organization that understands that their industry and for that Read More

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