Year-End Leadership Confrontation – What Do You Do? Two Points of Wisdom

It’s the last week of the year, and you have the uncomfortable leadership task of confronting someone about an issue. You can’t put it off any longer. Here are 2 quick points of wisdom from Lee – please share your wisdom too:

“I believe that you have to have a mindset that recognizes confrontation as being both the right thing and the kind thing to do—for either unacceptable performance or undesirable behavior. If you’ve followed the Courageous Accountability Model in my latest book shown below, you’ve done your part to help the person succeed as a leader. Remember these two important points:

Confront with Confidence and Humility. Once it’s clear that confrontation is needed, plan your steps and prepare yourself. Take time to think through the issues logically and emotionally. Logically, you get your facts in order so you can speak objectively. Emotionally, think how you would like to be treated in this situation if you were the other person.
Confront with a Positive Mindset. Above all, keep in mind that you can’t go wrong when you operate with a clear plan and a positive mindset of strength and caring.”

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The steps on the right side of this model give a clear leadership strategy for creating a culture of positive accountability.

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