If you’ve been in the workplace long, you can quickly detect the difference between team members that pull together when the going gets rough and one whose members kick against each other, adding the proverbial insult to injury.
Groups of “happy campers” stand out. Cultures that foster malcontent spin off these symptoms that simmer just below the surface: dour body language, angry voice tones, rumors, rising complaints in HR, increased absenteeism, high turnover.
So if you’re the leader, h...
Published on December 05, 2016 22:00