Delivering on never

I will never miss a deadline



I will never leave a typo



I will never fail to warn you about a possible pitfall



I will never charge you more than the competition



I will never violate a confidence



I will never let you down



I will never be late for a meeting



There are lots of sorts of never you can deliver to a customer. You can't deliver all of them, of course. Picking your never and sticking with it is a fabulous way to position yourself.



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Published on August 03, 2011 02:17
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