Communication is More than a Two-Way Street
Managers, here’s a thought for the day, really communicate with your team. We have been duped by education. In business and certainly in life communication is more than a two-way street. 50/50 doesn’t work. There isn’t commitment. I believe at work the leader is 100% accountable. Performance issues, workplace conflicts and employee disengagement often are the result of poor communication. Oh, yeah, no time is not a legitimate excuse.
So today, really communicate with your team:Say hi to each person during the day sometime, and use their nameCheck in, How are YOU doing?Praise an employee’s progressListen to an employee’s concernEncourage your teamValidate an employee’s ideaFacilitate an effective meeting that’s more a dialogue than a monologueBe available for a questionClarify a concern about prioritiesShare key informationHave your team’s backMake time to discuss a problemPlan with your teamCompliment an employee in front of a co-workerTake the time to coachInvolve them in value-added trainingCelebrate a victory togetherMake a constructive decision on a requestDeal with poor performance constructively but quicklyAdmit a mistakeGive your team the credit for a winExpress enthusiasm for your team and its missionSmile once in a whileHave some funBe positive not negative
While there are many other actions to take, you get the idea. Genuine communication like this creates respect and trust. It also builds positive working relationships and a higher performing team. However, it’s seems to be rare. Why not do these every day seamlessly in the midst of the whirlwind of work? This isn’t an assignment. These kinds of actions are more than management, it’s leadership.
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