5 Techniques for Giving Usable Feedback

It’s not human nature to welcome negative feedback. At best, people accept the comments, make changes for the better, but feel disappointed that they didn’t perform better the first time around. At worst, they disregard the feedback, become disengaged, and dislike the person who took the time to comment.

So it’s no wonder that leaders and coworkers hesitate to offer feedback on less than critical matters—especially when they think such feedback might jeopardize their relationship with the...