Is Your Change Stuck?

I recently visited an organization that used humor as a way to avoid deep conversations. While the leadership team didn’t have an issue with talking about problems, there came a time when the conversation was teetering dangerously towards the depth of deeper meaning. At that point, someone tossed out a joke to let the air out of the room.

It was easy for me to see this dynamic right away so I reflected it back and the group acknowledged it. Then an amazing thing happened: they became like...