Six Steps For Defusing Office Conflicts

A little tension can be a good thing as long as you know what to do with it.

A little tension can be a good thing as long as you know what to do with it.

There's no such thing as a conflict-free office, and sometimes a little tension isn't such a bad thing anyway. Workplaces without any conflicts are often filled with employees who've stopped feeling connected to their jobs, or who bury their resentments beneath the surface. But as long as people are still engaging with one another—even in ways that sometimes seem negative—there's always the possibility of a positive outcome on the other end, as long as you handle the friction wisely.

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