How Crowdsourcing Changes the Game for Performance Management

If even traditional companies are doing away with annual reviews, what is replacing that process? How can you leverage crowdsourcing to get a better picture of an employee’s performance? And what role can social recognition play in humanizing performance management?

These are a few of the questions we asked in part two of our interview with Gerry Ledford, senior research scientist at University of Southern California’s Center for Effective Organizations (catch up on part one here). As author...