How to Assess and Improve Change Management Maturity

Make the Change Management process as visible, company-wide, as possible, but not too rigid.
Change is inevitable and needed in every business. But organization Change Management is always challenging with high percentage of failure rate. The successful businesses are the ones that have learned how to implement change time after time, and build it as a solid ongoing business capability. Change Management requires a well-defined strategy with comprehensive change agenda as well. Is there any ideal route for the change, and how to improve the success rate of Change Management?

Assess important business factors in Change Management: Because Change Management is an overarching management discipline which needs to weave many key business factors into an Change Management playbook. A quick Change Management maturity assessment include:-Business culture: it relates to organizational vision and mission, less to Change Management itself. Some companies have relatively high business culture itself, but no Change Management maturity.-Leadership: Change the game is a mindset, transformational/change leaders can provide the direction as vision, mission, strategy, as well as leadership skills like decision-making, delegation, and monitoring. -Processes: Change Management processes evaluation is clear, but the process of "planned Change Management" shouldn’t be too rigid. Because change is dynamic and Change Management is an ongoing business capability.-Monitoring and measuring: How do you design metrics to measure what changes and how these changes are measured? What is the relevant metrics and how can they be quantified and validated?
There are many business culture requirements call out for the standards: How can you change without planning? When you have a comprehensive change agenda, why would you not monitor and measure its effectiveness in achieving your Change Management objectives. Change Management process must be open to new insights that should come from the persons involved in the program. Give yourself an opportunity to build on others know-how your own approach and vision about Change Management. The truth will come out of the box. There are reports covering both Change Management process and measuring the value of ideas.
Make the change management process as visible, company-wide, as possible, but not too rigid: A charter makes sense only for a company that is relatively new to the Change Management process and that has no established "structure" or "culture" yet. However, this represents a solid majority of existing companies. Immediately engage folks who stop and look, and invite any feedback. Let them know their feedback is valued and how. Make a suggestion, offer an opinion. Think of other ways to include "outsiders" as "Change Management-excitement participants."
There are both promises and perils in Change Management. The promises of effective changes often lead the organization to the next level of business agility and maturity. The perils of Change Management waste a lot of resources and cause a lot of pains. There are many reasons to cause Change Management failure. Change can not be just another thing that needs to be accomplished. It has to be woven into communication, process, and action of the organization. In today's over-complex work environment, change is happening at a more rapid pace. If you make change part of your operation routine and your DNA - and then change becomes easier to deal with, and even become an ongoing business capability.Follow us at: @Pearl_Zhu
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Published on July 18, 2016 23:28
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