Way to suck, Verizon

What?? A wireless company sucking?? Why, that's unheard-of. But amazingly, today it happened, and Verizon was the sucking-sucktard in question.

So, my mostly-new Droid X went to Droid X heaven a couple of days ago … basically, the screen died. As the phone had been in an Otterbox since the day I got it, [...]