Negotiation Skills and Working with Professionals - Add a little Sugar!

Cookies make a difference. These are French macaroons, or Luxembourgers, made by Burdick Chocolates of Northhampton, MA. Photo courtesy of Burdick Chocolates.

I recently posted an article by super publicist Susan Schwartzman about working with a publicist and the importance of sending cookies once in a while.

This seems like a small thing––maybe even a bribe––but it's not. What Ms. Schwartzman introduces is the very large topic of use of influence. Use of influence means what authors can do to ma