Three Ways To Make Work Phone Calls Less Excruciating

Many of us have come to dread the dial tone in an age of email and Slack. Here's how to be a phone person when you need to be.

For many of us, the thought of getting on the phone with someone when we can be emailing, chatting, or texting produces anxiety. If I can outline everything I need to tell someone in a clear and thorough email message, why would I take time out of my day for a phone call to discuss what can be summed up in a subject line, a couple of paragraphs, and a question or two?

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