#ThursdayThoughts: Follow Up and Follow Through
Good Morning!
I pray this day finds you blessed and prosperous.
A recent conversation with a friend who has been dealing with a legal issue for over a year now and is aggravated because it's still not complete, brought to mind a motto I learned and benefited from time and again, especially in my years working in corporate positions.
Follow up and follow through.
This is especially important in a business environment!
As a licensed insurance sales staff and customer service representative, I was constantly amazed at the number of times a co-worker complained about missing an opportunity or putting a task away and it never getting completed.
Granted, things happen that throw a monkey wrench in the best laid plans, but for the most part the error was on behalf of the employee.
Many times I was asked how I excelled or exceeded my (or the company's) goal for the month. My response was always the same....
Follow up and follow through.
How did I reel in that new client or make a certain "grumpy" or "unreasonable" client happy?
Follow up and follow through.
How did I sell 31 policies in a month?
You guessed it.... Follow up and follow through.
I can't stress enough how important these steps are and many times it's as simple as a phone call to make sure everyone is satisfied once a situation is resolved. This also builds excellent customer relations.
Your life and/or job can be easier, more enjoyable and sometimes, more productive and more profitable if you follow this simple rule....
Follow up and follow through.
Something to think about!
"Inspirational with an Edge!" ™
Hope you enjoyed today's post. If you'd like more information like this that will help improve your professional and/or personal life check out the articles on my website.
Check back weekly for more Thursday Thoughts, Tuesday Treasures and Saturday Spotlight.
Until next time...take care and God bless!
PamT
I pray this day finds you blessed and prosperous.
A recent conversation with a friend who has been dealing with a legal issue for over a year now and is aggravated because it's still not complete, brought to mind a motto I learned and benefited from time and again, especially in my years working in corporate positions.
Follow up and follow through.
This is especially important in a business environment!
As a licensed insurance sales staff and customer service representative, I was constantly amazed at the number of times a co-worker complained about missing an opportunity or putting a task away and it never getting completed.
Granted, things happen that throw a monkey wrench in the best laid plans, but for the most part the error was on behalf of the employee.
Many times I was asked how I excelled or exceeded my (or the company's) goal for the month. My response was always the same....
Follow up and follow through.
How did I reel in that new client or make a certain "grumpy" or "unreasonable" client happy?
Follow up and follow through.
How did I sell 31 policies in a month?
You guessed it.... Follow up and follow through.
I can't stress enough how important these steps are and many times it's as simple as a phone call to make sure everyone is satisfied once a situation is resolved. This also builds excellent customer relations.
Your life and/or job can be easier, more enjoyable and sometimes, more productive and more profitable if you follow this simple rule....
Follow up and follow through.
Something to think about!
"Inspirational with an Edge!" ™
Hope you enjoyed today's post. If you'd like more information like this that will help improve your professional and/or personal life check out the articles on my website.
Check back weekly for more Thursday Thoughts, Tuesday Treasures and Saturday Spotlight.
Until next time...take care and God bless!
PamT
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